:root{
  --bg:#f3f5f8;--card:#fff;--text:#101828;--muted:#667085;--line:#e4e7ec;
  --navy:#101828;--navy2:#1d2939;--accent:#4f46e5;--accent2:#6366f1;
  --danger:#b42318;--danger-bg:#fef3f2;--warning:#b54708;--warning-bg:#fffaeb;
  --green:#067647;--green-bg:#ecfdf3;--purple:#6941c6;--purple-bg:#f4f3ff;
  --blue:#175cd3;--blue-bg:#eff8ff;--radius:18px;
  --shadow:0 1px 2px rgba(16,24,40,.04),0 10px 30px rgba(16,24,40,.055);
}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}.modal-open{overflow:hidden}
.topbar{height:68px;padding:0 30px;display:flex;align-items:center;justify-content:space-between;background:rgba(255,255,255,.94);backdrop-filter:blur(16px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:40}.brand{font-weight:850;color:var(--text);text-decoration:none;font-size:19px;letter-spacing:-.02em;margin-right:12px}.topbar nav{display:flex;gap:20px}.topbar nav a{color:#475467;text-decoration:none;font-size:14px;font-weight:650}.topbar nav a:hover{color:var(--accent)}
.shell{max-width:1540px;margin:auto;padding:30px}.eyebrow{font-size:10px;letter-spacing:.14em;font-weight:850;color:#7b8494}.eyebrow.light{color:#c7d7fe}.muted{color:var(--muted)}.small{font-size:12px}.right{text-align:right}.card,.metric-card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:0 1px 2px rgba(16,24,40,.025)}.elevated{box-shadow:var(--shadow)}.card{padding:20px}.card h2,.section-title-row h2,.filter-title-row h2{margin:3px 0 0;font-size:20px;letter-spacing:-.025em}.card h3{margin:0;font-size:16px;letter-spacing:-.015em}
.hero-panel{background:linear-gradient(120deg,#101828 0%,#1d2939 62%,#312e81 145%);color:#fff;border-radius:24px;padding:30px 34px;margin-bottom:18px;display:flex;align-items:flex-end;justify-content:space-between;gap:24px;box-shadow:0 18px 45px rgba(16,24,40,.13)}.hero-panel h1{font-size:38px;line-height:1.05;letter-spacing:-.045em;margin:8px 0}.hero-panel p{color:#d0d5dd;margin:0;font-size:15px}.hero-meta{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}.hero-meta span{font-size:11px;color:#d0d5dd;background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.1);padding:7px 9px;border-radius:999px}.hero-actions{display:flex;gap:8px;flex-wrap:wrap}.hero-btn{background:rgba(255,255,255,.08)!important;border-color:rgba(255,255,255,.18)!important;color:#fff!important}.hero-btn:hover{background:rgba(255,255,255,.14)!important}
.filters{margin-bottom:26px}.filter-title-row,.section-title-row,.section-head,.conversation-head{display:flex;justify-content:space-between;align-items:center;gap:14px}.filter-title-row{margin-bottom:14px}.filter-title-row h2{font-size:17px}.clear-link{font-size:12px;font-weight:750;color:var(--accent);text-decoration:none}.filter-grid{display:grid;grid-template-columns:minmax(240px,2fr) repeat(5,minmax(130px,1fr)) auto;gap:9px}.filter-grid input,.filter-grid select,.edit-card input,.edit-card select,.edit-card textarea,.login-card input,.modal-tools input{width:100%;border:1px solid #d0d5dd;border-radius:11px;padding:10px 11px;background:#fff;color:#182230;font:inherit;outline:none;transition:.15s}.filter-grid input:focus,.filter-grid select:focus,.modal-tools input:focus{border-color:#a4bcfd;box-shadow:0 0 0 3px #eef4ff}.btn{display:inline-flex;align-items:center;justify-content:center;padding:10px 14px;border:1px solid #d0d5dd;border-radius:10px;background:#fff;color:#344054;text-decoration:none;font-weight:750;font-size:13px;cursor:pointer;transition:.15s}.btn:hover{transform:translateY(-1px);border-color:#98a2b3}.btn.primary{background:var(--navy);color:#fff;border-color:var(--navy)}.btn.ghost{background:transparent}.btn.full{width:100%}.btn.tiny{padding:7px 9px;font-size:11px}
.section-block{margin:28px 0}.section-title-row{margin-bottom:12px}.section-title-row p{margin:0;color:var(--muted);font-size:12px}.action-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.performance-kpis{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}.metric-card{appearance:none;text-align:left;padding:17px;min-height:128px;display:flex;flex-direction:column;position:relative;cursor:pointer;color:inherit;transition:transform .15s,box-shadow .15s,border-color .15s}.metric-card:not(.static):hover{transform:translateY(-3px);box-shadow:0 12px 28px rgba(16,24,40,.08);border-color:#c7d7fe}.metric-card.static{cursor:default}.metric-label{font-size:12px;color:var(--muted);font-weight:750}.metric-card strong{font-size:31px;letter-spacing:-.045em;margin:8px 0 2px}.metric-card small{font-size:11px;color:var(--muted);margin-top:auto}.metric-icon{position:absolute;right:14px;top:14px;width:27px;height:27px;border-radius:9px;display:grid;place-items:center;background:#f2f4f7;color:#475467;font-weight:900}.metric-card.critical{border-top:3px solid #d92d20}.metric-card.critical strong,.metric-card.danger strong{color:var(--danger)}.metric-card.danger{background:linear-gradient(180deg,#fff 0%,#fffafa 100%)}.metric-card.warning{border-top:3px solid #f79009}.metric-card.warning strong{color:var(--warning)}.metric-card.review{border-top:3px solid #7f56d9}.metric-card.review strong{color:var(--purple)}.metric-card.positive{border-top:3px solid #2e90fa}.metric-card.success{border-top:3px solid #12b76a}.metric-card.success strong{color:var(--green)}
.overview-grid{display:grid;grid-template-columns:1.35fr .65fr;gap:16px;margin:28px 0}.section-head{margin-bottom:14px}.pill,.tag,.status,.confidence{display:inline-flex;align-items:center;border-radius:999px;padding:5px 8px;background:#f2f4f7;color:#475467;font-size:11px;font-weight:800;border:0}.status{background:#eef4ff;color:#3538cd}.status.bad{background:var(--danger-bg);color:var(--danger)}.status.good{background:var(--green-bg);color:var(--green)}.status.warm{background:var(--blue-bg);color:var(--blue)}.status.warn{background:var(--warning-bg);color:var(--warning)}.confidence.low{background:var(--warning-bg);color:var(--warning)}.manual{color:var(--purple);font-weight:800}.conversion{color:var(--green);font-weight:800}.warn-text{color:var(--warning);font-weight:800}.attention-list,.history-list{display:flex;flex-direction:column}.attention-row,.history-row{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:12px 5px;border-bottom:1px solid #eef1f5;text-decoration:none;color:inherit;border-radius:10px}.attention-row:last-child,.history-row:last-child{border-bottom:0}.attention-row:hover{background:#f8fafc}.attention-main,.person-cell{display:flex;align-items:center;gap:11px;min-width:0}.avatar,.result-avatar{width:37px;height:37px;border-radius:12px;background:linear-gradient(135deg,#eef2ff,#e0e7ff);color:#4338ca;display:grid;place-items:center;font-weight:850;flex:0 0 auto}.small-avatar{width:32px;height:32px;border-radius:10px;font-size:12px}.success-empty{background:var(--green-bg);border-radius:12px;color:var(--green)}
.funnel-vertical{display:flex;flex-direction:column;gap:9px}.funnel-step{appearance:none;border:0;background:#f8fafc;border-radius:11px;padding:10px 12px;position:relative;overflow:hidden;display:grid;grid-template-columns:1fr auto;align-items:center;text-align:left;cursor:pointer;color:inherit}.funnel-step span,.funnel-step strong{position:relative;z-index:2}.funnel-step span{font-size:12px;color:#475467;font-weight:750}.funnel-step strong{font-size:18px}.funnel-step i{position:absolute;left:0;bottom:0;height:3px;width:var(--w);background:linear-gradient(90deg,var(--accent2),#2e90fa);border-radius:0 4px 4px 0}.funnel-step:hover{background:#f2f4f7}.mini-stats{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:14px}.mini-link{border:1px solid var(--line);background:#fff;border-radius:11px;padding:10px;display:grid;grid-template-columns:1fr auto;text-align:left;cursor:pointer}.mini-link span{font-size:11px;color:var(--muted);font-weight:700}.mini-link b{font-size:18px}.mini-link small{grid-column:1/-1;color:var(--muted)}
.charts-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.chart-card{padding:18px}.chartbox{height:250px}.click-hint{font-size:10px;color:#98a2b3;background:#f8fafc;border:1px solid #eaecf0;border-radius:999px;padding:4px 7px}.analytics-row{margin:28px 0}.two-col{display:grid;grid-template-columns:1fr 1fr;gap:16px}.table-wrap{width:100%;overflow:auto}table{width:100%;border-collapse:collapse}.main-table{min-width:1210px}.compact{min-width:520px}th{text-align:left;font-size:10px;color:#7b8494;text-transform:uppercase;letter-spacing:.07em;padding:10px 12px;border-bottom:1px solid var(--line);background:#fbfcfd}td{padding:12px;border-bottom:1px solid #eef1f5;font-size:12.5px;vertical-align:middle}.main-table tbody tr:hover{background:#fafbfc}.person{font-weight:800;color:#1d2939;text-decoration:none}.person:hover{color:var(--accent)}.actions{white-space:nowrap}.pager{display:flex;justify-content:space-between;align-items:center;padding-top:16px}.empty{padding:24px;text-align:center;color:var(--muted)}.text-button,.matrix-cell,.plain-drill,.button-tag,.button-status{font:inherit;cursor:pointer}.text-button{border:0;background:none;color:var(--accent);font-size:11px;font-weight:750;padding:4px}.matrix-cell{width:100%;border:0;background:#f8fafc;border-radius:8px;padding:7px;font-weight:800;color:#344054}.matrix-cell:hover{background:#eef4ff;color:#3538cd}.plain-drill{border:0;background:none;padding:0;color:#344054;text-align:left}.plain-drill:hover{color:var(--accent);text-decoration:underline}.button-tag,.button-status{border:0}.followup-date{font-weight:700;color:#344054}.conversation-actions{display:flex;align-items:center;gap:8px}.conversations-card{margin-bottom:30px}.conversation-head p{margin:4px 0 0}
.back{font-size:13px;text-decoration:none;color:#4b5565}.hero-row{display:flex;justify-content:space-between;gap:20px;align-items:flex-end;margin-bottom:22px}.hero-row h1{font-size:34px;letter-spacing:-.03em;margin:4px 0 6px}.detail-grid{display:grid;grid-template-columns:1.35fr .65fr;gap:16px;margin-bottom:16px}.lead{font-size:17px;line-height:1.6}.fact-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:18px 0}.fact-grid div{padding:12px;background:#f7f8fa;border-radius:12px}.fact-grid span{display:block;color:var(--muted);font-size:11px;font-weight:700;margin-bottom:5px}.callout{padding:14px 15px;background:#f7f8fa;border-radius:12px;margin-top:12px}.callout p{margin:5px 0 0;line-height:1.55}.action-callout{background:var(--green-bg)}.edit-card form{display:flex;flex-direction:column;gap:8px}.edit-card label{font-size:12px;font-weight:800;margin-top:5px}.check{display:flex!important;align-items:center;gap:8px}.check input{width:auto!important}.manual-box{margin-top:12px;background:var(--purple-bg);color:#5925dc;padding:10px;border-radius:10px}.timeline{display:flex;flex-direction:column;gap:12px}.message{border:1px solid var(--line);border-radius:14px;padding:16px;background:#fbfcfd}.message.outbound{border-left:4px solid #98a2b3}.message.inbound{border-left:4px solid #6172f3}.message-head{display:flex;justify-content:space-between;gap:12px}.subject{font-weight:800;margin:12px 0}.message-body{font-family:inherit;white-space:pre-wrap;word-break:break-word;line-height:1.55;margin:0;color:#344054;max-height:520px;overflow:auto}
.login-wrap{min-height:70vh;display:grid;place-items:center}.login-card{width:min(420px,100%);background:#fff;border:1px solid var(--line);border-radius:20px;padding:28px;box-shadow:var(--shadow)}.login-card h1{margin:5px 0}.login-card label{display:block;font-size:12px;font-weight:800;margin:18px 0 7px}.flash{padding:12px 14px;border-radius:10px;margin-bottom:14px;background:var(--green-bg);color:var(--green)}.flash.error{background:var(--danger-bg);color:var(--danger)}
.modal-backdrop{position:fixed;inset:0;background:rgba(16,24,40,.58);backdrop-filter:blur(5px);z-index:100;display:grid;place-items:center;padding:24px}.modal-backdrop[hidden]{display:none}.people-modal{width:min(1050px,100%);max-height:min(820px,92vh);background:#fff;border-radius:22px;box-shadow:0 30px 90px rgba(16,24,40,.28);display:flex;flex-direction:column;overflow:hidden}.modal-header{padding:22px 24px 16px;display:flex;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line)}.modal-header h2{font-size:24px;margin:4px 0 2px;letter-spacing:-.03em}.modal-header p{margin:0;font-size:12px}.modal-close{width:38px;height:38px;border:0;border-radius:11px;background:#f2f4f7;color:#475467;font-size:25px;cursor:pointer}.modal-close:hover{background:#eaecf0}.modal-tools{padding:12px 24px;border-bottom:1px solid var(--line);display:grid;grid-template-columns:1fr auto;gap:12px;align-items:center}.modal-loading,.modal-empty{padding:40px;text-align:center;color:var(--muted)}.people-list{padding:5px 16px 16px;overflow:auto}.person-result{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:13px;padding:15px 8px;border-bottom:1px solid #eef1f5}.person-result:last-child{border-bottom:0}.result-main{min-width:0}.result-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.result-top h3{margin:0;font-size:14px}.result-top p{margin:2px 0 0;color:var(--muted);font-size:11px}.result-tags{display:flex;gap:6px;flex-wrap:wrap;margin:8px 0}.result-tags span{background:#f2f4f7;border-radius:999px;padding:4px 7px;font-size:10px;color:#475467;font-weight:700}.result-summary{margin:6px 0;color:#475467;font-size:12px;line-height:1.45}.result-foot{display:flex;gap:12px;flex-wrap:wrap;color:#98a2b3;font-size:10.5px}.result-due{color:var(--warning);font-weight:750}.result-actions{display:flex;gap:6px;align-items:center}.result-avatar{width:38px;height:38px}
@media(max-width:1280px){.performance-kpis{grid-template-columns:repeat(3,1fr)}.charts-grid{grid-template-columns:repeat(2,1fr)}.filter-grid{grid-template-columns:repeat(4,1fr)}.filter-grid input{grid-column:span 2}.action-kpis{grid-template-columns:repeat(2,1fr)}}
@media(max-width:900px){.shell{padding:18px}.topbar{padding:0 18px}.hero-panel{align-items:flex-start;flex-direction:column;padding:24px}.hero-panel h1{font-size:31px}.overview-grid,.two-col,.detail-grid{grid-template-columns:1fr}.performance-kpis{grid-template-columns:repeat(2,1fr)}.charts-grid{grid-template-columns:1fr 1fr}.filter-grid{grid-template-columns:1fr 1fr}.filter-grid input{grid-column:1/-1}.fact-grid{grid-template-columns:1fr 1fr}.section-title-row{align-items:flex-start;flex-direction:column}.section-title-row p{display:none}.person-result{grid-template-columns:auto 1fr}.result-actions{grid-column:2;justify-content:flex-start}.topbar .muted{display:none}}
@media(max-width:600px){.action-kpis,.performance-kpis,.charts-grid{grid-template-columns:1fr}.filter-grid{grid-template-columns:1fr}.filter-grid input{grid-column:auto}.metric-card{min-height:112px}.hero-meta{gap:6px}.modal-backdrop{padding:8px}.people-modal{max-height:96vh;border-radius:18px}.modal-header,.modal-tools{padding-left:16px;padding-right:16px}.person-result{grid-template-columns:1fr}.result-avatar{display:none}.result-actions{grid-column:1}.result-top{flex-direction:column}.conversation-head{align-items:flex-start;flex-direction:column}}